River Valley Trading Pte has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: Singapore/Asia 830 81079, Australia (Asia) (Support Centre) 0291192926, European 020 3239 4635
Addresses: Floor 39 Offices 2-5 Suntec City Tower 2 9 Temasek Boulevard SINGAPORE 038989 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.rivervalleytradingpte.com.
I have been trying to close my account with River Valley Trading Pte for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Smooth onboarding|Wide product range
Cons: No phone support on weekends|Help articles are sometimes vague
What really bothers me about River Valley Trading Pte is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after comparing multiple platforms and I fell for the polished exterior. Never again.
Pros: Detailed reporting|Responsive team|Fast execution
Cons: Desktop app not available on Linux|Some tools only available on higher tiers
The reporting at River Valley Trading Pte is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Personal attention|Professional team|High security standards|Good mobile app
Cons: Withdrawal takes 1-2 business days|Limited social trading features
The hidden fees at River Valley Trading Pte are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Professional team|Demo account available|High security standards|Segregated accounts
Cons: Minimum deposit could be lower
After using River Valley Trading Pte for over a year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Low minimum deposit|Copy trading available|Fast deposits
Cons: Live chat only during business hours|Email notifications too frequent
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. River Valley Trading Pte recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Dedicated account manager|Helpful community forum|Economic calendar
Cons: Wait times can be long during peak hours
The spread at River Valley Trading Pte is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after doing extensive research and initially thought the platform was good - until I started trading seriously.
Pros: Dividend tracking|Easy to use platform|Real-time alerts
Cons: Email notifications too frequent
I lost a significant amount because River Valley Trading Pte did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Educational resources|Real-time alerts|Risk management tools
Cons: Limited cryptocurrency options|Would like more payment methods
The onboarding at River Valley Trading Pte was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Excellent charting|No hidden fees|Educational resources|Real-time alerts
Cons: No fractional shares|Wait times can be long during peak hours
River Valley Trading Pte advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Two-factor authentication|Tax reports included
Cons: Onboarding videos are outdated