RiseCapital has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
The platform itself is okay, but the customer service at RiseCapital is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Educational resources|Multi-currency support
Cons: Wait times can be long during peak hours|Website design could be more modern
I opened an account with RiseCapital since I retired last year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Customizable dashboard|Multi-currency support
Cons: Withdrawal takes 1-2 business days|No dark mode on mobile
The hidden fees at RiseCapital are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Tax reports included|Regular updates
Cons: No crypto staking
After using RiseCapital since last summer, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Portfolio tracking tools|Competitive fees|Professional team
Cons: Limited ETF selection|No live chat on mobile
After doing some research AFTER the fact (I know, I should have done this first), I discovered that RiseCapital is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.
Pros: Professional looking website
Cons: Withdrawal fees demanded|Communication cut off|Not authorized
I joined RiseCapital after a trusted YouTuber reviewed them and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Easy withdrawals|Intuitive for beginners
Cons: Research section could be deeper
Customer support at RiseCapital seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Segregated accounts|Easy withdrawals
Cons: Account statements could be more detailed
I trusted RiseCapital with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Tax reports included|Fast execution
Cons: Live chat only during business hours|No integrated tax optimization
Do not use RiseCapital for anything serious. I used them since early this year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: API access|Social trading features|Stable platform
Cons: No integrated tax optimization
After doing some research AFTER the fact (I know, I should have done this first), I discovered that RiseCapital is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.
Pros: Professional looking website
Cons: Lost entire investment|Reported to authorities|Unresponsive