Ridgeway Group LLC has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +973 536 2735
Addresses: 60 Park Place Newark NJ 07102 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.ridgewaygrp.com.
Where do I even begin with Ridgeway Group LLC? for a few weeks now of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Automated trading options|Good mobile app|Portfolio tracking tools
Cons: No fractional shares
I experienced a security concern with my Ridgeway Group LLC account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Good analytical tools|Two-factor authentication
Cons: Limited demo account features
The onboarding at Ridgeway Group LLC was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Comprehensive tools|Fast support response|Instant funding|Excellent charting
Cons: Nothing significant|Limited ETF selection
My withdrawal from Ridgeway Group LLC was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for a few weeks now of being strung along.
Pros: Quick verification|Intuitive for beginners
Cons: Charting tools need more indicators
Ridgeway Group LLC locked my account without warning and demanded documents I had already submitted. for about ten months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Wide product range|High security standards
Cons: No integrated tax optimization|Slow to add new assets
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Ridgeway Group LLC said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Social trading features|Fast deposits|Low minimum deposit|Professional team
Cons: No crypto staking|Search feature is basic
I gave Ridgeway Group LLC a fair chance. After for over a year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Reliable uptime|Full transparency|Fast support response
Cons: Slow to add new assets|Live chat only during business hours
Ridgeway Group LLC changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Detailed reporting|Social trading features
Cons: No phone support on weekends|No fractional shares
The only good thing about Ridgeway Group LLC is that they remind you why regulation matters. I found them after seeing their ad online. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: High security standards|Real-time alerts
Cons: Some tools only available on higher tiers
After since the beginning of the year with Ridgeway Group LLC I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Instant funding|Risk management tools
Cons: Mobile app could be improved|Some tools only available on higher tiers