Rich Futures Limited has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Addresses: International Financial Centre 8 Financial Street Central Hong Kong This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.richfutureshk.com.
I trusted Rich Futures Limited with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Market news feed|Responsive team|Dividend tracking|Fast support response
Cons: Limited cryptocurrency options|Alert system is basic
If you are reading this considering Rich Futures Limited - run. I wish I had read more negative reviews after doing extensive research. I thought the positive ones were real. Maybe some are. My experience over for nearly two years has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Fast execution|Clean UI
Cons: Charting tools need more indicators|Withdrawal takes 1-2 business days
Rich Futures Limited advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Multi-currency support|Two-factor authentication|Quick verification
Cons: Search feature is basic
Do not be fooled by the professional-looking website. Behind the scenes, Rich Futures Limited is disorganized and incompetent. I found them after hearing about them at a conference and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Two-factor authentication|Easy to use platform
Cons: No live chat on mobile|Slow to add new assets
I experienced a security concern with my Rich Futures Limited account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Educational resources|Good analytical tools|Intuitive for beginners
Cons: Currency conversion fee exists
KYC with Rich Futures Limited is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Personal attention|Helpful community forum
Cons: No phone support on weekends|Search feature is basic
After spending for the past six months trying to make Rich Futures Limited work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Multiple order types|Helpful community forum|Easy to use platform
Cons: Search feature is basic