RhinoSmart (476021.com/www.rhinosmart) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: Vistra Corporate Services Centre WickhamsCay II Road Town Tortola VGll10 British Virgin Islands This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: 476021.com.
The hidden fees at RhinoSmart (476021.com/www.rhinosmart) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Excellent charting|API access
Cons: Website design could be more modern|Some tools only available on higher tiers
I closed a profitable position at RhinoSmart (476021.com/www.rhinosmart) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Two-factor authentication|Multiple order types
Cons: Slow to add new assets|No live chat on mobile
I gave RhinoSmart (476021.com/www.rhinosmart) a fair chance. After since I retired last year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Tax reports included|Good analytical tools|Easy to use platform
Cons: Some tools only available on higher tiers
Customer support at RhinoSmart (476021.com/www.rhinosmart) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Professional team|No hidden fees
Cons: Wish they had more educational resources|Help articles are sometimes vague
Do not believe the bonus offer from RhinoSmart (476021.com/www.rhinosmart). The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after attending a webinar they hosted and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Two-factor authentication|Personal attention|Dedicated account manager|Intuitive for beginners
Cons: Would like more payment methods|Limited demo account features
I found RhinoSmart (476021.com/www.rhinosmart) after a friend recommended them and the initial impression was positive. But since last summer later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Portfolio tracking tools|Clean UI
Cons: Minor UI glitches occasionally|Alert system is basic
The platform at RhinoSmart (476021.com/www.rhinosmart) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for close to eighteen months of dealing with this, I have had enough.
Pros: Comprehensive tools|Automated trading options|Instant funding|Multiple order types
Cons: Minor UI glitches occasionally|Some tools only available on higher tiers
RhinoSmart (476021.com/www.rhinosmart) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Dedicated account manager|Two-factor authentication|API access
Cons: Nothing significant
I requested my data from RhinoSmart (476021.com/www.rhinosmart) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Portfolio tracking tools|Reliable uptime
Cons: Limited ETF selection|Slow to add new assets
The platform itself is okay, but the customer service at RhinoSmart (476021.com/www.rhinosmart) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Automated trading options|Competitive fees
Cons: Alert system is basic|Onboarding videos are outdated