Regal Capital Group LLC has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +1 713 701 5211, fax +1 713 456 2299
Addresses: 5090 Richmond Ave Houston TX77056 USA This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.regal-capitalgroup.com.
I lost a significant amount because Regal Capital Group LLC did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: High security standards|Dedicated account manager|Customizable dashboard
Cons: Would like more payment methods
Regal Capital Group LLC changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Comprehensive tools|Multiple order types|Dedicated account manager|Dividend tracking
Cons: Limited ETF selection
KYC with Regal Capital Group LLC is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Dividend tracking|Fast deposits|Responsive team|Fast support response
Cons: Email notifications too frequent|Help articles are sometimes vague
Regal Capital Group LLC had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Risk management tools|Wide product range|Dividend tracking
Cons: Minor UI glitches occasionally
I requested my data from Regal Capital Group LLC under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Competitive fees|Intuitive for beginners|Personal attention|Regular updates
Cons: Account statements could be more detailed
Regal Capital Group LLC offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Dividend tracking|Clear documentation|Transparent fees|Segregated accounts
Cons: Would like more payment methods|Alert system is basic
The reporting at Regal Capital Group LLC is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Comprehensive tools|Fast support response
Cons: Mobile app could be improved