Redfield Markets Ltd t/a PlusOptions has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 02038070195
Addresses: 78 York St London W1H1DP13 Stejarisului Street Section 4 Bucharest Romania This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.plusoption.com.
If you are reading this considering Redfield Markets Ltd t/a PlusOptions - run. I wish I had read more negative reviews based on a colleague's recommendation. I thought the positive ones were real. Maybe some are. My experience over for about eight months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Tax reports included|Economic calendar
Cons: No fractional shares|Desktop app not available on Linux
Customer support at Redfield Markets Ltd t/a PlusOptions seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Regular updates|Good mobile app|Fast execution
Cons: No live chat on mobile|Minor UI glitches occasionally
I trusted Redfield Markets Ltd t/a PlusOptions with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Excellent charting|Fast execution
Cons: Limited cryptocurrency options|Could offer more webinars
I experienced a security concern with my Redfield Markets Ltd t/a PlusOptions account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Helpful community forum|Good analytical tools|Segregated accounts|Multiple order types
Cons: Mobile app could be improved|Account statements could be more detailed
Opened my account with Redfield Markets Ltd t/a PlusOptions through a forum discussion and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Low minimum deposit|Fast support response|Transparent fees
Cons: Withdrawal takes 1-2 business days|Onboarding videos are outdated
I have been trying to close my account with Redfield Markets Ltd t/a PlusOptions for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Good mobile app|Stable platform|Fast support response|Helpful community forum
Cons: Mobile app could be improved
Redfield Markets Ltd t/a PlusOptions had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Portfolio tracking tools|Responsive team
Cons: Wait times can be long during peak hours|Inactivity fee applies after 12 months