Red Enterprise

Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Red Enterprise said it was market conditions. Same news, another broker filled me properly. They are not honest.

Customer support at Red Enterprise seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.

I found Red Enterprise from a blog post comparing services and the initial impression was positive. But since I retired last year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.

I am in a dispute with Red Enterprise over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

My card was charged twice by Red Enterprise on the same day. I had to dispute it with my bank. Red Enterprise then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.

I lost a significant amount because Red Enterprise did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.

After for about eight months with Red Enterprise, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

I had high hopes for Red Enterprise through a financial advisor, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.

Do not believe the bonus offer from Red Enterprise. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after hearing about them at a conference and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.

The mobile app from Red Enterprise is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.