Rates Finder has been flagged by Central Bank of Ireland for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I joined Rates Finder through word of mouth in my investment club and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Intuitive for beginners|Excellent charting
Cons: No live chat on mobile
Opened my account with Rates Finder when my bank disappointed me and I searched for alternatives and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: No hidden fees|Good analytical tools|Easy to use platform
Cons: None so far
I gave Rates Finder a fair chance. After for a few weeks now of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Intuitive for beginners|Fast deposits
Cons: Live chat only during business hours
I had a dispute with Rates Finder and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Great customer service|High security standards
Cons: Limited social trading features|Minimum deposit could be lower
Rates Finder seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Full transparency|Transparent fees
Cons: Minimum deposit could be lower|Alert system is basic