Rapidpeaktrade (rapidpeaktrade.com) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: 20 Cooper Square New York NY 10003 USA This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.rapidpeaktrade.com.
The onboarding at Rapidpeaktrade (rapidpeaktrade.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Market news feed|Social trading features|Comprehensive tools|Educational resources
Cons: Wait times can be long during peak hours
Rapidpeaktrade (rapidpeaktrade.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Competitive fees|Multiple order types
Cons: Wait times can be long during peak hours
Rapidpeaktrade (rapidpeaktrade.com) locked my account without warning and demanded documents I had already submitted. for nearly two years later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Easy to use platform|API access|Smooth onboarding|Social trading features
Cons: Currency conversion fee exists|Limited social trading features
The mobile app from Rapidpeaktrade (rapidpeaktrade.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Risk management tools|Reliable uptime|Wide product range|Comprehensive tools
Cons: Nothing significant
I trusted Rapidpeaktrade (rapidpeaktrade.com) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Risk management tools|Fast deposits|Comprehensive tools
Cons: Mobile app could be improved
My withdrawal request from Rapidpeaktrade (rapidpeaktrade.com) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Two-factor authentication|Regular updates|Competitive fees
Cons: Alert system is basic|Account statements could be more detailed