Quays Digital (quays-digital.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: quays-digital.com.
Opened my account with Quays Digital (quays-digital.com) after hearing about them at a conference and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Educational resources|Transparent fees|Regular updates|Intuitive for beginners
Cons: Currency conversion fee exists|Limited ETF selection
After for nearly two years with Quays Digital (quays-digital.com), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Multi-device support|Easy withdrawals|Instant funding|Comprehensive tools
Cons: Desktop app not available on Linux|Would like more payment methods
I closed a profitable position at Quays Digital (quays-digital.com) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Tax reports included|Intuitive for beginners
Cons: Slow to add new assets|Some tools only available on higher tiers
After using Quays Digital (quays-digital.com) for about five months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Demo account available|No hidden fees|Stable platform|Instant funding
Cons: Withdrawal takes 1-2 business days
The onboarding at Quays Digital (quays-digital.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Multi-currency support|Instant funding|Dedicated account manager|Multiple order types
Cons: Limited ETF selection
The spread at Quays Digital (quays-digital.com) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after seeing their ad online and initially thought the platform was good - until I started trading seriously.
Pros: Full transparency|Copy trading available|Two-factor authentication|Easy to use platform
Cons: No live chat on mobile
I had a dispute with Quays Digital (quays-digital.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Regular updates|Segregated accounts
Cons: Would like more payment methods
I requested my data from Quays Digital (quays-digital.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: No hidden fees|Smooth onboarding|Helpful community forum|Multi-currency support
Cons: Alert system is basic
Quays Digital (quays-digital.com) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Multiple order types|Regular updates|Dividend tracking
Cons: Search feature is basic
The hidden fees at Quays Digital (quays-digital.com) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Multiple order types|Regular updates|Stable platform|Professional team
Cons: No live chat on mobile|Charting tools need more indicators