QuantumCapitalTraders (quantumcapitaltraders.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: 447469827644, 447392884929
Addresses: 123 Beeline Street Kurbay QLD; A39a Dartmouth Road Forest Hill London SE23 3HN United Kingdom This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: quantumcapitaltraders.com.
I wanted to transfer my portfolio from another broker to QuantumCapitalTraders (quantumcapitaltraders.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Low minimum deposit|Economic calendar
Cons: Alert system is basic
After using QuantumCapitalTraders (quantumcapitaltraders.com) for about five months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Dedicated account manager|Tax reports included
Cons: No fractional shares|Wish they had more educational resources
I had a dispute with QuantumCapitalTraders (quantumcapitaltraders.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Transparent fees|Dedicated account manager|Professional team
Cons: Help articles are sometimes vague|No phone support on weekends
What really bothers me about QuantumCapitalTraders (quantumcapitaltraders.com) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after comparing multiple platforms and I fell for the polished exterior. Never again.
Pros: Quick verification|Two-factor authentication|Regular platform improvements
Cons: Could offer more webinars|Wish they had more educational resources
After spending for nearly two years trying to make QuantumCapitalTraders (quantumcapitaltraders.com) work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Multi-currency support|Low minimum deposit
Cons: Limited ETF selection
QuantumCapitalTraders (quantumcapitaltraders.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Tax reports included|Personal attention|Low minimum deposit
Cons: Charting tools need more indicators|Wait times can be long during peak hours
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. QuantumCapitalTraders (quantumcapitaltraders.com) said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Multi-currency support|Two-factor authentication|Economic calendar
Cons: Could offer more webinars|Charting tools need more indicators
I lost a significant amount because QuantumCapitalTraders (quantumcapitaltraders.com) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Multi-currency support|Low minimum deposit|Full transparency|Social trading features
Cons: No live chat on mobile
Do not use QuantumCapitalTraders (quantumcapitaltraders.com) for anything serious. I used them for the past year and a half for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Tax reports included|Full transparency
Cons: No fractional shares|Website design could be more modern