Quantum AI (thicined.club) has been flagged by Australian Securities and Investments Commission for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Quantum AI (thicined.club) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Market news feed|Automated trading options|Smooth onboarding
Cons: Nothing significant
Customer support at Quantum AI (thicined.club) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Stable platform|Regular updates|Tax reports included|Good analytical tools
Cons: Website design could be more modern
The platform itself is okay, but the customer service at Quantum AI (thicined.club) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: No hidden fees|Responsive team|Competitive fees
Cons: Minimum deposit could be lower|No integrated tax optimization
My card was charged twice by Quantum AI (thicined.club) on the same day. I had to dispute it with my bank. Quantum AI (thicined.club) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Reliable uptime|Social trading features|Portfolio tracking tools
Cons: Website design could be more modern|Would like more payment methods
Quantum AI (thicined.club) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Easy withdrawals|Professional team|Helpful community forum|Regular platform improvements
Cons: No phone support on weekends