Forex Brokers

Quantum AI (quantumai.au)

1.4 (12 reviews)
🇦🇺 Australia
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1.4
12 reviews
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About Quantum AI (quantumai.au)

Quantum AI (quantumai.au) has been flagged by ASIC (Australia) for "Unlicensed". Phones: +61279839327

Addresses: 78 Sinclair Street CLINTON SA 5570 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: quantumai.au.

Customer Reviews

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Save yourself the trouble

K
Kayla V.
2 months ago

Quantum AI (quantumai.au) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.

Pros: Easy to use platform|Wide product range|Copy trading available|Segregated accounts

Cons: Limited social trading features

Spread betting is rigged

D
Dean O.
3 months ago

After since early this year with Quantum AI (quantumai.au) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.

Pros: Stable platform|Market news feed|Competitive fees

Cons: Desktop app not available on Linux|Inactivity fee applies after 12 months

Password reset broken for weeks

D
Dean F.
3 months ago

After since I retired last year with Quantum AI (quantumai.au), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

Pros: Fast execution|Fast deposits|Economic calendar|Dedicated account manager

Cons: Limited cryptocurrency options

Commission higher than stated

R
Rachel J.
3 months ago

The so-called education at Quantum AI (quantumai.au) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for about eight months thinking they would help me learn.

Pros: Clear documentation|Automated trading options|Dedicated account manager

Cons: Minimum deposit could be lower|No fractional shares

Impossible to reach anyone

N
Nathan I.
4 months ago

My withdrawal from Quantum AI (quantumai.au) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for just over a year of being strung along.

Pros: Dividend tracking|Good analytical tools|Great customer service

Cons: Live chat only during business hours|Onboarding videos are outdated

An absolutely appalling service

H
Harry A.
5 months ago

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Quantum AI (quantumai.au) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Pros: Regular updates|Easy to use platform|Transparent fees

Cons: No phone support on weekends

They bet against their clients

R
Rebecca M.
5 months ago

Opened my account with Quantum AI (quantumai.au) after a family member had a good experience and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Pros: Social trading features|Tax reports included

Cons: No dark mode on mobile

Customer service does not exist

W
Wyatt I.
6 months ago

I have been trying to close my account with Quantum AI (quantumai.au) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

Pros: Comprehensive tools|Reliable uptime

Cons: Limited cryptocurrency options|Limited ETF selection

Rejected my profitable withdrawal

C
Christina M.
6 months ago

Do not be fooled by the professional-looking website. Behind the scenes, Quantum AI (quantumai.au) is disorganized and incompetent. I found them after comparing multiple platforms and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.

Pros: Multi-currency support|Wide product range|Excellent charting|Personal attention

Cons: Desktop app not available on Linux

They should be ashamed

M
Michael G.
8 months ago

The reporting at Quantum AI (quantumai.au) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.

Pros: Social trading features|Customizable dashboard|Dedicated account manager

Cons: No phone support on weekends|Account statements could be more detailed