Forex Brokers

Quantum AI (quantumai.au)

1.4 (12 reviews)
🇦🇺 Australia
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1.4
12 reviews
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About Quantum AI (quantumai.au)

Quantum AI (quantumai.au) has been flagged by ASIC (Australia) for "Unlicensed". Phones: +61279839327

Addresses: 78 Sinclair Street CLINTON SA 5570 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: quantumai.au.

Customer Reviews

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Save yourself the trouble

K
Kayla V.
5 months ago

Quantum AI (quantumai.au) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.

Pros: Easy to use platform|Wide product range|Copy trading available|Segregated accounts

Cons: Limited social trading features

Spread betting is rigged

D
Dean O.
6 months ago

After since early this year with Quantum AI (quantumai.au) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.

Pros: Stable platform|Market news feed|Competitive fees

Cons: Desktop app not available on Linux|Inactivity fee applies after 12 months

Password reset broken for weeks

D
Dean F.
6 months ago

After since I retired last year with Quantum AI (quantumai.au), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

Pros: Fast execution|Fast deposits|Economic calendar|Dedicated account manager

Cons: Limited cryptocurrency options

Commission higher than stated

R
Rachel J.
6 months ago

The so-called education at Quantum AI (quantumai.au) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for about eight months thinking they would help me learn.

Pros: Clear documentation|Automated trading options|Dedicated account manager

Cons: Minimum deposit could be lower|No fractional shares

Impossible to reach anyone

N
Nathan I.
7 months ago

My withdrawal from Quantum AI (quantumai.au) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for just over a year of being strung along.

Pros: Dividend tracking|Good analytical tools|Great customer service

Cons: Live chat only during business hours|Onboarding videos are outdated

An absolutely appalling service

H
Harry A.
8 months ago

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Quantum AI (quantumai.au) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Pros: Regular updates|Easy to use platform|Transparent fees

Cons: No phone support on weekends

They bet against their clients

R
Rebecca M.
8 months ago

Opened my account with Quantum AI (quantumai.au) after a family member had a good experience and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Pros: Social trading features|Tax reports included

Cons: No dark mode on mobile

Customer service does not exist

W
Wyatt I.
9 months ago

I have been trying to close my account with Quantum AI (quantumai.au) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

Pros: Comprehensive tools|Reliable uptime

Cons: Limited cryptocurrency options|Limited ETF selection

Rejected my profitable withdrawal

C
Christina M.
9 months ago

Do not be fooled by the professional-looking website. Behind the scenes, Quantum AI (quantumai.au) is disorganized and incompetent. I found them after comparing multiple platforms and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.

Pros: Multi-currency support|Wide product range|Excellent charting|Personal attention

Cons: Desktop app not available on Linux

They should be ashamed

M
Michael G.
11 months ago

The reporting at Quantum AI (quantumai.au) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.

Pros: Social trading features|Customizable dashboard|Dedicated account manager

Cons: No phone support on weekends|Account statements could be more detailed