Pulse-Trade has been flagged by British Columbia Securities Commission for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I closed a profitable position at Pulse-Trade and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Low minimum deposit|Comprehensive tools
Cons: Desktop app not available on Linux
After seeing ads for Pulse-Trade online, I investigated. The company is listed in the IOSCO I-SCAN warnings database and has been flagged by British Columbia Securities Commission. Their website looks professional but that means nothing - many scam operations invest heavily in appearance. Always check the regulatory warnings before investing.
Cons: Listed in warning databases|No transparency|Pressure to invest quickly
Do not be fooled by the professional-looking website. Behind the scenes, Pulse-Trade is disorganized and incompetent. I found them after my brother mentioned them and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Two-factor authentication|Tax reports included
Cons: Spreads widen during volatile periods|Onboarding videos are outdated
Pulse-Trade seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Helpful community forum|Professional team
Cons: Spreads widen during volatile periods|No dark mode on mobile
The platform at Pulse-Trade is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for a couple of months now of dealing with this, I have had enough.
Pros: Real-time alerts|Risk management tools|Social trading features|No hidden fees
Cons: No live chat on mobile|Inactivity fee applies after 12 months
The spread at Pulse-Trade is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them from a review site like this one and initially thought the platform was good - until I started trading seriously.
Pros: Detailed reporting|Intuitive for beginners|Clear documentation|Market news feed
Cons: No crypto staking|Limited ETF selection
I had a dispute with Pulse-Trade and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Portfolio tracking tools|Wide product range
Cons: Search feature is basic|No crypto staking
I invested $3,500 with Pulse-Trade after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to British Columbia Securities Commission.
Pros: Initially responsive customer service
Cons: Withdrawal fees demanded|Communication cut off|Not authorized
Customer support at Pulse-Trade seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: API access|Great customer service
Cons: Would like more payment methods|Minor UI glitches occasionally
Pulse-Trade has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Stable platform|No hidden fees|Great customer service|Clean UI
Cons: No fractional shares|Research section could be deeper