Ptounx (ptounxd.com, ptounxq.com, ptounxf.com and more) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.ptounxh.com.
Do not use Ptounx (ptounxd.com, ptounxq.com, ptounxf.com and more) for anything serious. I used them for about three months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Tax reports included|No hidden fees|Comprehensive tools
Cons: Spreads widen during volatile periods|Minimum deposit could be lower
I closed a profitable position at Ptounx (ptounxd.com, ptounxq.com, ptounxf.com and more) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Social trading features|Market news feed|Great customer service|Professional team
Cons: Limited ETF selection|Search feature is basic
After for close to eighteen months with Ptounx (ptounxd.com, ptounxq.com, ptounxf.com and more), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Fast deposits|Personal attention|Segregated accounts
Cons: Desktop app not available on Linux
What really bothers me about Ptounx (ptounxd.com, ptounxq.com, ptounxf.com and more) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after reading several online reviews and I fell for the polished exterior. Never again.
Pros: Transparent fees|Quick verification|Competitive fees
Cons: Alert system is basic|Limited ETF selection
If you are reading this considering Ptounx (ptounxd.com, ptounxq.com, ptounxf.com and more) - run. I wish I had read more negative reviews from a review site like this one. I thought the positive ones were real. Maybe some are. My experience over for a few weeks now has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Fast execution|Fast support response|Fast deposits|Wide product range
Cons: Some tools only available on higher tiers|Alert system is basic
I wanted to transfer my portfolio from another broker to Ptounx (ptounxd.com, ptounxq.com, ptounxf.com and more). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Wide product range|Regular platform improvements|Fast support response
Cons: Minimum deposit could be lower|Nothing significant
I signed up with Ptounx (ptounxd.com, ptounxq.com, ptounxf.com and more) after a friend recommended them and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Competitive fees|Comprehensive tools|Easy withdrawals|Social trading features
Cons: Minimum deposit could be lower|Currency conversion fee exists
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Ptounx (ptounxd.com, ptounxq.com, ptounxf.com and more) said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Fast support response|Tax reports included
Cons: No integrated tax optimization|No fractional shares
After using Ptounx (ptounxd.com, ptounxq.com, ptounxf.com and more) since early this year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: No hidden fees|Professional team|Segregated accounts|Dedicated account manager
Cons: None so far|No phone support on weekends
I had a dispute with Ptounx (ptounxd.com, ptounxq.com, ptounxf.com and more) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Customizable dashboard|API access|Smooth onboarding
Cons: Slow to add new assets