Ptounx (ptounx.com, ptounxb.com and more) has been flagged by ASIC (Australia) for "Unlicensed". Other regulator warning FMA: https://www.fma.govt.nz/library/warnings-and-alerts/whatsapp-platform/ This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.ptounx.com.
My card was charged twice by Ptounx (ptounx.com, ptounxb.com and more) on the same day. I had to dispute it with my bank. Ptounx (ptounx.com, ptounxb.com and more) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Personal attention|Dedicated account manager
Cons: Help articles are sometimes vague
I had a dispute with Ptounx (ptounx.com, ptounxb.com and more) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Customizable dashboard|Dividend tracking|Easy to use platform
Cons: Limited social trading features
Do not believe the bonus offer from Ptounx (ptounx.com, ptounxb.com and more). The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited through a podcast recommendation and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Easy withdrawals|Dividend tracking|API access
Cons: No dark mode on mobile
Ptounx (ptounx.com, ptounxb.com and more) locked my account without warning and demanded documents I had already submitted. since last summer later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Excellent charting|Customizable dashboard|Fast deposits|Instant funding
Cons: Limited ETF selection|No phone support on weekends
I experienced a security concern with my Ptounx (ptounx.com, ptounxb.com and more) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Responsive team|Low minimum deposit
Cons: Live chat only during business hours
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Ptounx (ptounx.com, ptounxb.com and more) said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Automated trading options|Real-time alerts|Detailed reporting
Cons: Charting tools need more indicators