Prowexinvest has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +41 43 544 4476
Addresses: 11 Bellerive Strasse CH-8008 Zurich Switzerland This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: prowex-invest.com.
My withdrawal request from Prowexinvest has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Portfolio tracking tools|Wide product range|Good analytical tools
Cons: Research section could be deeper
I trusted Prowexinvest with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Great customer service|Regular updates|Segregated accounts|API access
Cons: Mobile app could be improved
I had a dispute with Prowexinvest and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Intuitive for beginners|Fast support response
Cons: Limited social trading features|Limited ETF selection
I closed a profitable position at Prowexinvest and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Multi-device support|Risk management tools
Cons: Wish they had more educational resources
Prowexinvest locked my account without warning and demanded documents I had already submitted. since last summer later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Multiple order types|Dedicated account manager|Smooth onboarding|Educational resources
Cons: No dark mode on mobile
KYC with Prowexinvest is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Instant funding|High security standards
Cons: Slow to add new assets
The reporting at Prowexinvest is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Wide product range|Segregated accounts
Cons: Charting tools need more indicators|No live chat on mobile
The platform itself is okay, but the customer service at Prowexinvest is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Multiple order types|Instant funding|Full transparency|Transparent fees
Cons: Currency conversion fee exists
After using Prowexinvest for nearly two years, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Fast execution|Excellent charting|Full transparency|API access
Cons: No phone support on weekends|None so far
I had high hopes for Prowexinvest through a financial advisor, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Intuitive for beginners|Comprehensive tools|Smooth onboarding|Real-time alerts
Cons: No integrated tax optimization