Prowex Solutions & Services Corporation (trading as Prowexinvest) has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +41 43 544 4476
Addresses: 11 Bellerive Strasse CH-8008 Zurich Switzerland This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: prowex-invest.com.
The platform itself is okay, but the customer service at Prowex Solutions & Services Corporation (trading as Prowexinvest) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: API access|Tax reports included
Cons: Some tools only available on higher tiers
Do not be fooled by the professional-looking website. Behind the scenes, Prowex Solutions & Services Corporation (trading as Prowexinvest) is disorganized and incompetent. I found them after reading several online reviews and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Easy to use platform|No hidden fees
Cons: None so far|Limited social trading features
If you are reading this considering Prowex Solutions & Services Corporation (trading as Prowexinvest) - run. I wish I had read more negative reviews from a blog post comparing services. I thought the positive ones were real. Maybe some are. My experience over for the past year and a half has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Intuitive for beginners|Educational resources|Comprehensive tools
Cons: Limited social trading features|Some tools only available on higher tiers
The spread at Prowex Solutions & Services Corporation (trading as Prowexinvest) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after my brother mentioned them and initially thought the platform was good - until I started trading seriously.
Pros: Multiple order types|Instant funding
Cons: Minimum deposit could be lower
Prowex Solutions & Services Corporation (trading as Prowexinvest) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Great customer service|Easy withdrawals
Cons: Onboarding videos are outdated|Mobile app could be improved