protrade.investments has been flagged by Financial Services Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
After for a few weeks now with protrade.investments, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Instant funding|Excellent charting|Transparent fees
Cons: No crypto staking
After using protrade.investments for a couple of months now, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Multiple order types|Tax reports included
Cons: Research section could be deeper
protrade.investments had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: API access|Multiple order types|Detailed reporting|Easy to use platform
Cons: Charting tools need more indicators
Do not be fooled by the professional-looking website. Behind the scenes, protrade.investments is disorganized and incompetent. I found them from a review site like this one and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Great customer service|Comprehensive tools|Portfolio tracking tools
Cons: Currency conversion fee exists|None so far