Pronettrades has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Market...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I signed up with Pronettrades after comparing multiple platforms and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Detailed reporting|Low minimum deposit|Competitive fees
Cons: Cannot customize dashboard fully|Limited ETF selection
After doing some research AFTER the fact (I know, I should have done this first), I discovered that Pronettrades is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.
Pros: Professional looking website
Cons: Lost entire investment|Reported to authorities|Unresponsive
Pronettrades has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Automated trading options|Clean UI|Demo account available
Cons: Could offer more webinars
Pronettrades changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Risk management tools|Responsive team
Cons: Live chat only during business hours|No live chat on mobile
I had a dispute with Pronettrades and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Good analytical tools|Stable platform|Portfolio tracking tools|Full transparency
Cons: Alert system is basic
I was about to invest with Pronettrades but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Markets Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Cons: Flagged by Financial Markets Authority|Cannot verify credentials
After doing some research AFTER the fact (I know, I should have done this first), I discovered that Pronettrades is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.
Cons: Withdrawal fees demanded|Communication cut off|Not authorized
I trusted Pronettrades with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Fast execution|Transparent fees|Segregated accounts|Multi-device support
Cons: Live chat only during business hours|Onboarding videos are outdated
I have been trying to close my account with Pronettrades for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Educational resources|Segregated accounts|Good mobile app
Cons: Website design could be more modern
The onboarding at Pronettrades was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Clean UI|Helpful community forum|No hidden fees
Cons: No fractional shares