Promentum Limited has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Promentum Limited seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Fast support response|Regular platform improvements|Multi-currency support|Two-factor authentication
Cons: Limited demo account features
The mobile app from Promentum Limited is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Reliable uptime|Smooth onboarding|Easy to use platform
Cons: Account statements could be more detailed|No phone support on weekends
Do not believe the bonus offer from Promentum Limited. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited while looking for alternatives to my previous provider and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Regular updates|Dividend tracking|High security standards|Educational resources
Cons: Could offer more webinars|Minor UI glitches occasionally
KYC with Promentum Limited is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Good analytical tools|Smooth onboarding|Clear documentation|Fast deposits
Cons: Limited social trading features|Wish they had more educational resources