ProFX One has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Opened my account with ProFX One after a trusted YouTuber reviewed them and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Comprehensive tools|Full transparency|API access
Cons: Wait times can be long during peak hours|Limited ETF selection
After using ProFX One since I retired last year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Reliable uptime|Instant funding
Cons: Would like more payment methods|Alert system is basic
My withdrawal request from ProFX One has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Professional team|Wide product range|API access
Cons: No live chat on mobile|Spreads widen during volatile periods
I referred a friend to ProFX One after reading several online reviews. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Professional team|Wide product range|Helpful community forum|Dividend tracking
Cons: Minor UI glitches occasionally|Live chat only during business hours
ProFX One has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Fast execution|Multi-device support
Cons: Website design could be more modern|Slow to add new assets