Wealth Management

Profundx-Vaults

1.6 (15 reviews)
🇬🇧 United Kingdom
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1.6
15 reviews
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About Profundx-Vaults

Profundx-Vaults has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Currency margin requirements unclear

W
Wesley X.
8 months ago

I lost a significant amount because Profundx-Vaults did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.

Pros: Great customer service|API access

Cons: Search feature is basic|Withdrawal takes 1-2 business days

Support ghosted me

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Nora X.
9 months ago

After for a few weeks now with Profundx-Vaults I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.

Pros: Tax reports included|Personal attention

Cons: No live chat on mobile|Live chat only during business hours

Checked with regulators - they're not licensed

K
Kevin F.
9 months ago

I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that Profundx-Vaults has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.

Cons: Flagged by Financial Conduct Authority|Cannot verify credentials

Rock bottom service quality

M
Marcus X.
11 months ago

Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Profundx-Vaults said it was market conditions. Same news, another broker filled me properly. They are not honest.

Pros: Regular updates|Excellent charting

Cons: Limited ETF selection|Desktop app not available on Linux

Do not waste your money here

R
Richard T.
11 months ago

I gave Profundx-Vaults a fair chance. After for just over a year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.

Pros: Automated trading options|Fast support response|Clear documentation|Transparent fees

Cons: Slow to add new assets