Cryptocurrency Exchanges

ProFunder

1.3 (9 reviews)
🇨🇦 Canada
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1.3
9 reviews
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About ProFunder

ProFunder has been flagged by Autorité des marchés financiers for "Unregistered/Unlicensed entity offering financial products or services". ProFunder is not registered with the Autorité des marchés financiers (AMF) and is not authorized to solicit investors in Québec. This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: profunder.co.

Customer Reviews

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Charting is from 2010

I
Ian M.
1 months ago

Do not believe the bonus offer from ProFunder. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after reading several online reviews and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.

Pros: No hidden fees|Intuitive for beginners|Easy to use platform

Cons: Spreads widen during volatile periods

Mobile app loses orders

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Jake N.
1 months ago

ProFunder seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.

Pros: Tax reports included|Dedicated account manager

Cons: No phone support on weekends|Wish they had more educational resources

Broken promises everywhere

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Ethan L.
1 months ago

I gave ProFunder a fair chance. After since I retired last year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.

Pros: Multiple order types|Educational resources|Portfolio tracking tools|Good analytical tools

Cons: No integrated tax optimization|Limited cryptocurrency options

Proceed with extreme caution

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Michael L.
2 months ago

After seeing ads for ProFunder online, I investigated. The company is listed in the IOSCO I-SCAN warnings database and has been flagged by Autorité des marchés financiers. Their website looks professional but that means nothing - many scam operations invest heavily in appearance. Always check the regulatory warnings before investing.

Pros: Website looks legitimate on the surface

Cons: Unauthorized firm|Found in IOSCO warnings database

Wish I had read reviews first

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Natalie G.
3 months ago

Where do I even begin with ProFunder? since early this year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.

Pros: Market news feed|Personal attention|Detailed reporting

Cons: No dark mode on mobile

Extremely poor support experience

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William H.
5 months ago

What really bothers me about ProFunder is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after seeing their ad online and I fell for the polished exterior. Never again.

Pros: Clean UI|Regular platform improvements|Segregated accounts|Detailed reporting

Cons: Limited ETF selection

Lost my investment - DO NOT TRUST

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Anna V.
5 months ago

I invested $1,000 with ProFunder after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Autorité des marchés financiers.

Pros: Initially responsive customer service

Cons: Lost entire investment|Reported to authorities|Unresponsive

The epitome of bad service

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Robert D.
8 months ago

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. ProFunder recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Pros: Fast execution|Multi-device support

Cons: Could offer more webinars|None so far

Rejected my profitable withdrawal

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Ella N.
9 months ago

Customer support at ProFunder seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.

Pros: Intuitive for beginners|Comprehensive tools

Cons: Wait times can be long during peak hours|No live chat on mobile