PrimeUPartner / primeupartner.io has been flagged by Swiss Financial Market Supervisory Authority for "Other". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Customer support at PrimeUPartner / primeupartner.io seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Educational resources|Dedicated account manager
Cons: Search feature is basic
I closed a profitable position at PrimeUPartner / primeupartner.io and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Regular updates|Fast deposits|Clean UI
Cons: Search feature is basic
I invested $500 with PrimeUPartner / primeupartner.io after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Swiss Financial Market Supervisory Authority.
Cons: Lost entire investment|Reported to authorities|Unresponsive
I trusted PrimeUPartner / primeupartner.io with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Dedicated account manager|Fast execution
Cons: Help articles are sometimes vague|Minimum deposit could be lower