PRIMESTAKERS has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.primestakers.com.
The hidden fees at PRIMESTAKERS are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Good analytical tools|Real-time alerts
Cons: Limited ETF selection
PRIMESTAKERS changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Demo account available|Quick verification
Cons: No live chat on mobile|Withdrawal takes 1-2 business days
Customer support at PRIMESTAKERS seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Multi-currency support|Clear documentation|Low minimum deposit
Cons: Minor UI glitches occasionally
I trusted PRIMESTAKERS with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Fast deposits|Dedicated account manager|Educational resources
Cons: None so far|Limited cryptocurrency options
I requested my data from PRIMESTAKERS under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: No hidden fees|Professional team|Intuitive for beginners
Cons: Would like more payment methods|Minimum deposit could be lower