Prime Trade Brokers (primetradebrokers.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: primetradebrokers.com.
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Prime Trade Brokers (primetradebrokers.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Social trading features|Good mobile app
Cons: Account statements could be more detailed
Prime Trade Brokers (primetradebrokers.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Customizable dashboard|Easy to use platform|Personal attention|Multi-currency support
Cons: Search feature is basic
Do not be fooled by the professional-looking website. Behind the scenes, Prime Trade Brokers (primetradebrokers.com) is disorganized and incompetent. I found them after reading several online reviews and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Fast execution|Good analytical tools
Cons: Website design could be more modern
My card was charged twice by Prime Trade Brokers (primetradebrokers.com) on the same day. I had to dispute it with my bank. Prime Trade Brokers (primetradebrokers.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Quick verification|Intuitive for beginners
Cons: No integrated tax optimization|Wish they had more educational resources
I found Prime Trade Brokers (primetradebrokers.com) after reading several online reviews and the initial impression was positive. But for about ten months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Regular platform improvements|Educational resources|API access|Quick verification
Cons: Wait times can be long during peak hours
What really bothers me about Prime Trade Brokers (primetradebrokers.com) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after a trusted YouTuber reviewed them and I fell for the polished exterior. Never again.
Pros: Segregated accounts|Educational resources|Regular platform improvements|Responsive team
Cons: Wait times can be long during peak hours|No crypto staking
I opened an account with Prime Trade Brokers (primetradebrokers.com) for over three years ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Low minimum deposit|Fast support response|Excellent charting
Cons: Email notifications too frequent|No fractional shares
I am in a dispute with Prime Trade Brokers (primetradebrokers.com) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Low minimum deposit|Helpful community forum
Cons: Spreads widen during volatile periods