Cryptocurrency Exchanges

Prime Ten

1.2 (5 reviews)
🇳🇿 New Zealand
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1.2
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About Prime Ten

Prime Ten has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". We recommend extreme caution when dealing with Prime Ten and its website primeten.co. We are concerned that Prime Ten is operating a scam and targeting overseas investors.

Prime Ten is not registered or licensed in New Zealand to provide financial services or financial products.

While Prime Te... This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

Write a Review

Frustrating from start to finish

H
Harry M.
3 weeks ago

Opened my account with Prime Ten after a family member had a good experience and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Pros: Tax reports included|Intuitive for beginners|Educational resources

Cons: None so far|Limited cryptocurrency options

Checked with regulators - they're not licensed

W
William L.
2 months ago

I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that Prime Ten has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.

Pros: Website looks legitimate on the surface

Cons: Unauthorized firm|Found in IOSCO warnings database

Introducing broker lied to me

C
Carl N.
2 months ago

My withdrawal request from Prime Ten has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.

Pros: Smooth onboarding|Reliable uptime|Good mobile app

Cons: Minimum deposit could be lower

They ignore every complaint

E
Edward N.
9 months ago

I requested my data from Prime Ten under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.

Pros: Full transparency|Clear documentation|Comprehensive tools|Segregated accounts

Cons: Mobile app could be improved|Onboarding videos are outdated

They blocked me after I invested

M
Michael D.
10 months ago

After doing some research AFTER the fact (I know, I should have done this first), I discovered that Prime Ten is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.

Pros: Initially responsive customer service

Cons: No regulatory oversight|Money disappeared|Fake testimonials