Prime-FX Global has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Prime-FX Global had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Dedicated account manager|Real-time alerts
Cons: Charting tools need more indicators
I am in a dispute with Prime-FX Global over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Portfolio tracking tools|Good analytical tools|API access
Cons: Desktop app not available on Linux|Live chat only during business hours
I requested my data from Prime-FX Global under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: High security standards|Fast execution
Cons: Withdrawal takes 1-2 business days
The only good thing about Prime-FX Global is that they remind you why regulation matters. I found them after a family member had a good experience. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Dedicated account manager|Good analytical tools|Clear documentation
Cons: Account statements could be more detailed
After spending for over a year trying to make Prime-FX Global work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Social trading features|Copy trading available|Personal attention
Cons: Limited cryptocurrency options|No dark mode on mobile
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Prime-FX Global recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Educational resources|Portfolio tracking tools|Copy trading available
Cons: Some tools only available on higher tiers|Mobile app could be improved
I was contacted by Prime-FX Global through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.
Cons: Blocked my account|No legitimate license|Fake returns
I opened an account with Prime-FX Global since mid-2025 ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Regular platform improvements|Segregated accounts|Fast support response
Cons: Help articles are sometimes vague|No live chat on mobile
Do not be fooled by the professional-looking website. Behind the scenes, Prime-FX Global is disorganized and incompetent. I found them when my bank disappointed me and I searched for alternatives and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Fast deposits|Good analytical tools|Great customer service|Smooth onboarding
Cons: Desktop app not available on Linux|Would like more payment methods
I joined Prime-FX Global after comparing multiple platforms and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Regular updates|Personal attention|Multi-device support|Low minimum deposit
Cons: No live chat on mobile|Limited demo account features