Cryptocurrency Exchanges

PRIME CAPITRADE

1.4 (13 reviews)
🇬🇧 United Kingdom
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1.4
13 reviews
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About PRIME CAPITRADE

PRIME CAPITRADE has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Bonus clawback on technicality

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Wesley D.
1 weeks ago

PRIME CAPITRADE had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

Pros: Helpful community forum|Dedicated account manager|Easy withdrawals|Competitive fees

Cons: Mobile app could be improved

Overnight fees excessive

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Liam K.
1 months ago

After spending for about three months trying to make PRIME CAPITRADE work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.

Pros: Professional team|Reliable uptime|Clear documentation|Detailed reporting

Cons: Cannot customize dashboard fully|Research section could be deeper

Did my research - this is suspicious

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Emily E.
1 months ago

I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that PRIME CAPITRADE has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.

Cons: Unauthorized firm|Found in IOSCO warnings database

Reseller could not help

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Ethan M.
1 months ago

I referred a friend to PRIME CAPITRADE through my accountant's suggestion. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

Pros: Professional team|Personal attention

Cons: Email notifications too frequent

Horrible from beginning to end

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Iris K.
1 months ago

PRIME CAPITRADE seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.

Pros: Excellent charting|Portfolio tracking tools|Low minimum deposit

Cons: Limited demo account features|Currency conversion fee exists

Lost money due to their incompetence

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Melody D.
2 months ago

The so-called education at PRIME CAPITRADE is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted since last summer thinking they would help me learn.

Pros: Two-factor authentication|Clear documentation

Cons: No phone support on weekends

Do your due diligence first

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Rebecca H.
2 months ago

For anyone considering PRIME CAPITRADE, please be aware that this company has been flagged by Financial Conduct Authority. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.

Pros: Information is publicly available for verification

Cons: Appears in regulatory warnings database|Uncertain regulatory status

Incompetent on every level

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Seth C.
3 months ago

Where do I even begin with PRIME CAPITRADE? for about eight months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.

Pros: Multiple order types|Dividend tracking

Cons: Could offer more webinars|No dark mode on mobile

Completely disorganized operation

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Amber E.
5 months ago

I wanted to transfer my portfolio from another broker to PRIME CAPITRADE. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.

Pros: Demo account available|Reliable uptime|Dedicated account manager|Tax reports included

Cons: Limited social trading features

Stay far far away

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Patrick F.
7 months ago

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. PRIME CAPITRADE recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Pros: Responsive team|Social trading features

Cons: Wait times can be long during peak hours|Account statements could be more detailed