Prime Capital LLC has been flagged by Alberta Securities Commission for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Customer support at Prime Capital LLC seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Full transparency|Demo account available|Tax reports included
Cons: Minor UI glitches occasionally
My withdrawal from Prime Capital LLC was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for a couple of months now of being strung along.
Pros: Dividend tracking|Customizable dashboard|Educational resources|Detailed reporting
Cons: Some tools only available on higher tiers
I requested my data from Prime Capital LLC under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Risk management tools|Good analytical tools|Multi-device support
Cons: No phone support on weekends|Search feature is basic
I lost a significant amount because Prime Capital LLC did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Intuitive for beginners|Transparent fees|Social trading features|Helpful community forum
Cons: No dark mode on mobile
The onboarding at Prime Capital LLC was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Economic calendar|Full transparency|Copy trading available|Good analytical tools
Cons: Desktop app not available on Linux|Wait times can be long during peak hours
Tried to withdraw my funds from Prime Capital LLC and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Cons: Blocked my account|No legitimate license|Fake returns
I was contacted by Prime Capital LLC through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.
Cons: No regulatory oversight|Money disappeared|Fake testimonials
I gave Prime Capital LLC a fair chance. After for over three years of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Transparent fees|Economic calendar
Cons: Currency conversion fee exists
For anyone considering Prime Capital LLC, please be aware that this company has been flagged by Alberta Securities Commission. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.
Pros: Information is publicly available for verification
Cons: Flagged by international regulators|Due diligence required
I referred a friend to Prime Capital LLC through a forum discussion. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Two-factor authentication|Personal attention|Market news feed|Responsive team
Cons: No live chat on mobile