Primarate (primarate.pro) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: client.primarate.pro.
I have been trying to close my account with Primarate (primarate.pro) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Real-time alerts|Comprehensive tools|Low minimum deposit|Customizable dashboard
Cons: Website design could be more modern|Could offer more webinars
I trusted Primarate (primarate.pro) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Automated trading options|Excellent charting|Risk management tools|Responsive team
Cons: Slow to add new assets|Wait times can be long during peak hours
KYC with Primarate (primarate.pro) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Multi-device support|Dedicated account manager|Helpful community forum|Intuitive for beginners
Cons: Currency conversion fee exists
My card was charged twice by Primarate (primarate.pro) on the same day. I had to dispute it with my bank. Primarate (primarate.pro) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Intuitive for beginners|Instant funding
Cons: Alert system is basic