Pretium Ventures has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 852 5808 1291, fax 852 3006 5327, 1 650 618 9806, fax 1 650 249 4145, 973 1619 9856
Addresses: Wing on Plaza 62 Mody Road Kowloon Hong Kong; Bahrain Financial Harbour Faisal Highway Manama Bahrain; 228 Hamilton Avenue Palo Alto California USA 94301 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.pretiumventures.com.
Pretium Ventures advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Regular updates|Multiple order types|Responsive team
Cons: Nothing significant
Pretium Ventures has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Responsive team|Good analytical tools|Competitive fees
Cons: Help articles are sometimes vague
The platform itself is okay, but the customer service at Pretium Ventures is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: High security standards|Clear documentation|Smooth onboarding|Good mobile app
Cons: Email notifications too frequent|Wish they had more educational resources
After using Pretium Ventures for over a year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Segregated accounts|Full transparency
Cons: Wait times can be long during peak hours
The platform at Pretium Ventures is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for about three months of dealing with this, I have had enough.
Pros: No hidden fees|Fast support response
Cons: Minimum deposit could be lower|Slow to add new assets
If you are reading this considering Pretium Ventures - run. I wish I had read more negative reviews from a review site like this one. I thought the positive ones were real. Maybe some are. My experience over for the past six months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Personal attention|Dedicated account manager|Copy trading available|Economic calendar
Cons: Email notifications too frequent|Search feature is basic
My withdrawal request from Pretium Ventures has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Great customer service|Wide product range
Cons: No dark mode on mobile
I have been trying to close my account with Pretium Ventures for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Multi-device support|Professional team
Cons: Search feature is basic
Customer support at Pretium Ventures seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Good analytical tools|Dividend tracking
Cons: Some tools only available on higher tiers
I had a dispute with Pretium Ventures and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Multi-device support|Multi-currency support|Responsive team|Competitive fees
Cons: Inactivity fee applies after 12 months