Polaris Venture Partners has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 86 21 2890 9098, fax 86 21 2890 9140
Addresses: 31st Floor Jin Mao Tower 88 Shi JI Avenue Pudong Shanghai 200120 China This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.polarisventure.com.
Do not use Polaris Venture Partners for anything serious. I used them for about ten months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Full transparency|Social trading features|Good analytical tools
Cons: Would like more payment methods|None so far
Do not be fooled by the professional-looking website. Behind the scenes, Polaris Venture Partners is disorganized and incompetent. I found them based on a colleague's recommendation and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Low minimum deposit|Dedicated account manager
Cons: Website design could be more modern|Minimum deposit could be lower
After using Polaris Venture Partners for close to eighteen months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Professional team|Transparent fees|Personal attention|Real-time alerts
Cons: No fractional shares
After for the past year and a half with Polaris Venture Partners I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Helpful community forum|Reliable uptime|Clear documentation
Cons: Nothing significant|Could offer more webinars
Polaris Venture Partners locked my account without warning and demanded documents I had already submitted. since the beginning of the year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Transparent fees|Great customer service|Market news feed|Instant funding
Cons: None so far|Would like more payment methods
I referred a friend to Polaris Venture Partners from a blog post comparing services. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Clean UI|Easy to use platform
Cons: Some tools only available on higher tiers|Cannot customize dashboard fully
I had high hopes for Polaris Venture Partners after doing extensive research, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Regular updates|Great customer service
Cons: Minor UI glitches occasionally|Account statements could be more detailed
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Polaris Venture Partners recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Reliable uptime|Segregated accounts|Demo account available|Responsive team
Cons: Alert system is basic
Do not believe the bonus offer from Polaris Venture Partners. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after a family member had a good experience and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Excellent charting|Market news feed
Cons: None so far|Limited ETF selection