Plustocks has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +442038072319
Addresses: 8 Baden Place Crosby Row SE1 1YW London UKP: This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.plustocks.com.
Plustocks seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Two-factor authentication|No hidden fees
Cons: Research section could be deeper
My withdrawal request from Plustocks has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Comprehensive tools|API access|Portfolio tracking tools|Real-time alerts
Cons: No phone support on weekends|Wait times can be long during peak hours
After using Plustocks for about ten months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Fast deposits|Fast support response|Stable platform|Great customer service
Cons: Search feature is basic
Plustocks has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Regular updates|Comprehensive tools
Cons: Search feature is basic
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Plustocks recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Full transparency|Comprehensive tools|High security standards
Cons: No phone support on weekends
I wanted to transfer my portfolio from another broker to Plustocks. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Reliable uptime|High security standards|Fast execution
Cons: No integrated tax optimization|Limited demo account features
What really bothers me about Plustocks is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them through word of mouth in my investment club and I fell for the polished exterior. Never again.
Pros: Good analytical tools|Easy to use platform|Real-time alerts|Responsive team
Cons: None so far
The platform at Plustocks is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for about ten months of dealing with this, I have had enough.
Pros: Transparent fees|Segregated accounts
Cons: Research section could be deeper|Limited cryptocurrency options
I trusted Plustocks with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Two-factor authentication|Demo account available
Cons: No live chat on mobile|Charting tools need more indicators