FinTech & Apps

Plaid

3.6 (5 reviews)
🇺🇸 United States, San Francisco
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About Plaid

Financial technology company connecting consumer bank accounts to fintech applications, powering 8,000+ apps.

Customer Reviews

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Account issues ruined my experience

K
Kayla R.
1 weeks ago

Started well with Plaid but after three months my account was flagged for review with no warning. Couldn't access my funds for two weeks while they conducted their checks. No phone support, just automated chat responses. When it works it's great, but when it doesn't you're completely stuck.

Pros: Works well when everything is normal

Cons: Account freezes, no phone support, automated responses

Good concept but some issues

J
Jessica S.
5 months ago

I like what Plaid is trying to do and the core product is good. However, I've experienced some bugs in the app, and when something goes wrong, the support is frustratingly slow. For a tech company, the technology should work flawlessly. Still use it for certain things but not ready to make it my primary.

Pros: Good core concept, innovative features

Cons: Bugs in app, slow support response

Fine for basic use

R
Raymond C.
7 months ago

I use Plaid as a secondary financial tool alongside my main bank. For what it does, it's good. However, it can't fully replace a bank account for me. The interest rates and product range are limited. Good as a complement but not as a complete solution.

Pros: Good as secondary tool, clean interface

Cons: Can't replace a full bank, limited products

Revolutionary financial product

E
Eric T.
11 months ago

Plaid has completely changed how I manage my money. Their technology is genuinely innovative - not just a pretty interface but real functionality that saves me time and money. Transfers are instant, fees are minimal, and the app is beautifully designed. This is what modern finance should look like.

Pros: Innovative technology, instant transfers, beautiful design

Cons: Customer support only via app chat

Brilliant fintech solution

J
Jordan K.
11 months ago

I was skeptical about moving from my traditional bank to Plaid but I'm so glad I did. Everything is faster, cheaper, and more transparent. The spending analytics help me budget effectively and the international transfer rates are dramatically better than banks. The future of finance is here.

Pros: Better than traditional banking, great analytics, cheap transfers

Cons: No physical branches for complex issues