PJ Markets (pjmarkets.net) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: cfd.pjmarkets.net.
PJ Markets (pjmarkets.net) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: No hidden fees|Fast deposits
Cons: Spreads widen during volatile periods|Some tools only available on higher tiers
PJ Markets (pjmarkets.net) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Clean UI|Fast support response
Cons: Minimum deposit could be lower|Wait times can be long during peak hours
The hidden fees at PJ Markets (pjmarkets.net) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Demo account available|Multiple order types|Responsive team|Clear documentation
Cons: Live chat only during business hours|Would like more payment methods
PJ Markets (pjmarkets.net) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Regular platform improvements|Copy trading available|Transparent fees|API access
Cons: Minor UI glitches occasionally
The platform itself is okay, but the customer service at PJ Markets (pjmarkets.net) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Real-time alerts|Regular updates
Cons: Wish they had more educational resources|Slow to add new assets
If you are reading this considering PJ Markets (pjmarkets.net) - run. I wish I had read more negative reviews through a podcast recommendation. I thought the positive ones were real. Maybe some are. My experience over for over three years has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Fast deposits|Demo account available|Multiple order types
Cons: Limited demo account features|Minimum deposit could be lower