Cryptocurrency Exchanges

Pip Guide

1.5 (15 reviews)
🇬🇧 United Kingdom
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1.5
15 reviews
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About Pip Guide

Pip Guide has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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No way to escalate complaints

B
Brooke I.
10 months ago

Customer support at Pip Guide seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.

Pros: Dividend tracking|Easy to use platform|Stable platform

Cons: Currency conversion fee exists|Wish they had more educational resources

CFD pitch was aggressive

V
Vincent M.
10 months ago

I closed a profitable position at Pip Guide and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

Pros: Demo account available|Dividend tracking|Two-factor authentication

Cons: Alert system is basic

Something doesn't add up here

F
Frank P.
11 months ago

Several red flags with Pip Guide: (1) They promise unrealistically high returns, (2) They're not registered with Financial Conduct Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.

Cons: Flagged by Financial Conduct Authority|Cannot verify credentials

Research is copy-paste from elsewhere

E
Ella C.
1 years ago

I opened an account with Pip Guide for a few weeks now ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.

Pros: Demo account available|Customizable dashboard|Segregated accounts

Cons: No live chat on mobile

Account manager disappeared after deposit

M
Miles A.
1 years ago

Pip Guide changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.

Pros: Smooth onboarding|Transparent fees|Full transparency|Multiple order types

Cons: Inactivity fee applies after 12 months|Desktop app not available on Linux