Cryptocurrency Exchanges

Pip Guide

1.5 (15 reviews)
🇬🇧 United Kingdom
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1.5
15 reviews
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About Pip Guide

Pip Guide has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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They need a complete overhaul

R
Rachel J.
1 months ago

Opened my account with Pip Guide after a family member had a good experience and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Pros: Intuitive for beginners|Good analytical tools|Detailed reporting

Cons: Limited demo account features

Impossible to reach anyone

T
Thomas I.
2 months ago

I joined Pip Guide after reading several online reviews and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.

Pros: API access|Social trading features

Cons: Limited cryptocurrency options

Minimum withdrawal amount too high

L
Luke B.
3 months ago

Pip Guide has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.

Pros: Multi-currency support|Social trading features|Automated trading options|Wide product range

Cons: Would like more payment methods

Scam alert - They took my money

N
Nathan P.
3 months ago

I was contacted by Pip Guide through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.

Cons: No regulatory oversight|Money disappeared|Fake testimonials

Billing department is a black hole

V
Victoria C.
3 months ago

I had a dispute with Pip Guide and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.

Pros: Copy trading available|Segregated accounts

Cons: Website design could be more modern|Limited demo account features

Estate planning support zero

J
Jessica W.
4 months ago

After for a couple of months now with Pip Guide, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

Pros: Great customer service|Professional team

Cons: Minor UI glitches occasionally|Alert system is basic

My biggest financial mistake

O
Oliver B.
5 months ago

Pip Guide has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.

Pros: Reliable uptime|Clear documentation|Easy withdrawals

Cons: Limited demo account features

Would give negative stars if possible

C
Carl S.
7 months ago

The mobile app from Pip Guide is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.

Pros: Detailed reporting|Tax reports included|Personal attention

Cons: No fractional shares|Slow to add new assets

Requote on winning trades only

S
Susan E.
8 months ago

I had high hopes for Pip Guide after attending a webinar they hosted, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.

Pros: Transparent fees|Regular platform improvements

Cons: Account statements could be more detailed|Limited demo account features

Listed in warning databases - be aware

E
Elizabeth W.
9 months ago

I looked into Pip Guide and found they appear in the regulatory warnings database. Financial Conduct Authority has issued a notice about this firm. Whether this is a misunderstanding or a serious concern, the fact remains that proper due diligence is essential. Always verify the regulatory status of any company before investing your hard-earned money.

Cons: Appears in regulatory warnings database|Uncertain regulatory status