Cryptocurrency Exchanges

Pinnaclewealth

1.6 (14 reviews)
🇬🇧 United Kingdom
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1.6
14 reviews
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About Pinnaclewealth

Pinnaclewealth has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Webinars are product pushes

T
Trevor P.
2 days ago

I joined Pinnaclewealth after a friend recommended them and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.

Pros: Dedicated account manager|Competitive fees

Cons: Slow to add new assets|Some tools only available on higher tiers

Every interaction was painful

A
Aaron D.
1 months ago

After for about ten months with Pinnaclewealth I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.

Pros: Smooth onboarding|Comprehensive tools|Personal attention|Demo account available

Cons: Help articles are sometimes vague

My trust has been shattered

A
Aaron Y.
2 months ago

I closed a profitable position at Pinnaclewealth and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

Pros: Wide product range|Stable platform|Fast execution|Regular platform improvements

Cons: Minor UI glitches occasionally

Overnight fees excessive

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Noah D.
2 months ago

Pinnaclewealth advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.

Pros: Copy trading available|Fast deposits

Cons: Limited cryptocurrency options|No dark mode on mobile

Indicators are limited and buggy

O
Oliver J.
2 months ago

Do not believe the bonus offer from Pinnaclewealth. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after my brother mentioned them and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.

Pros: Regular platform improvements|Demo account available|Good analytical tools|Good mobile app

Cons: No fractional shares

Chrome extension broken

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Karen K.
3 months ago

My withdrawal from Pinnaclewealth was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for about ten months of being strung along.

Pros: Tax reports included|Dedicated account manager|Competitive fees|Clear documentation

Cons: Help articles are sometimes vague|Desktop app not available on Linux

They make everything difficult

J
John B.
5 months ago

Pinnaclewealth has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.

Pros: Full transparency|Educational resources|Excellent charting|Helpful community forum

Cons: Cannot customize dashboard fully|Could offer more webinars

Web platform does not work on Safari

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Jake Y.
6 months ago

I opened an account with Pinnaclewealth for about three months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.

Pros: Social trading features|Two-factor authentication|Real-time alerts

Cons: Alert system is basic

Stop loss not honored

D
Danielle H.
6 months ago

I am in a dispute with Pinnaclewealth over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

Pros: Economic calendar|Stable platform

Cons: Live chat only during business hours

Requotes on every order

C
Connor D.
6 months ago

Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Pinnaclewealth said it was market conditions. Same news, another broker filled me properly. They are not honest.

Pros: Professional team|Economic calendar

Cons: Mobile app could be improved|Live chat only during business hours