Cryptocurrency Exchanges

Pinnacle Investment Limited

1.3 (12 reviews)
🇳🇿 New Zealand
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1.3
12 reviews
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About Pinnacle Investment Limited

Pinnacle Investment Limited has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Market...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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They do not care about customers

F
Frank P.
1 months ago

Pinnacle Investment Limited had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

Pros: Portfolio tracking tools|Easy withdrawals|Smooth onboarding

Cons: Could offer more webinars

Impossible to get real help

J
Jasmine T.
4 months ago

Do not be fooled by the professional-looking website. Behind the scenes, Pinnacle Investment Limited is disorganized and incompetent. I found them after comparing multiple platforms and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.

Pros: Economic calendar|Quick verification|No hidden fees|Helpful community forum

Cons: No integrated tax optimization

Overnight fees excessive

R
Robert Z.
4 months ago

I signed up with Pinnacle Investment Limited through word of mouth in my investment club and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.

Pros: Tax reports included|Easy withdrawals|Clean UI|Responsive team

Cons: Wait times can be long during peak hours

Crypto only no stocks

V
Vanessa G.
5 months ago

I lost a significant amount because Pinnacle Investment Limited did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.

Pros: Professional team|Economic calendar|Market news feed|Smooth onboarding

Cons: Email notifications too frequent

Still waiting for my withdrawal

P
Patrick L.
5 months ago

Pinnacle Investment Limited has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.

Pros: Easy withdrawals|Market news feed|Automated trading options|Multi-device support

Cons: Email notifications too frequent

Trading execution is suspicious

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Patrick W.
5 months ago

I found Pinnacle Investment Limited through a forum discussion and the initial impression was positive. But for a few weeks now later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.

Pros: Two-factor authentication|Detailed reporting

Cons: Mobile app could be improved

Leverage too high for retail

N
Natalie P.
6 months ago

After since mid-2025 with Pinnacle Investment Limited, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

Pros: Fast deposits|Real-time alerts|Good analytical tools

Cons: Research section could be deeper

Withdrawal limits are a trap

R
Robert Y.
7 months ago

Pinnacle Investment Limited advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.

Pros: No hidden fees|Quick verification

Cons: Limited cryptocurrency options|Cannot customize dashboard fully

The epitome of bad service

S
Sophia T.
9 months ago

My card was charged twice by Pinnacle Investment Limited on the same day. I had to dispute it with my bank. Pinnacle Investment Limited then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.

Pros: Reliable uptime|Good mobile app|Detailed reporting

Cons: Nothing significant

Something doesn't add up here

D
Daniel V.
9 months ago

Several red flags with Pinnacle Investment Limited: (1) They promise unrealistically high returns, (2) They're not registered with Financial Markets Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.

Cons: Listed in warning databases|No transparency|Pressure to invest quickly