Pinnacle Index (pinnacleindex.com) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: 100 Knightsbridge London SW1X 7LJ UK This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.pinnacleindex.com.
Do not be fooled by the professional-looking website. Behind the scenes, Pinnacle Index (pinnacleindex.com) is disorganized and incompetent. I found them when my bank disappointed me and I searched for alternatives and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: High security standards|Customizable dashboard|Automated trading options|API access
Cons: Slow to add new assets
The so-called education at Pinnacle Index (pinnacleindex.com) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for a couple of months now thinking they would help me learn.
Pros: Segregated accounts|API access
Cons: Desktop app not available on Linux|Inactivity fee applies after 12 months
Opened my account with Pinnacle Index (pinnacleindex.com) after a family member had a good experience and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Fast deposits|Dividend tracking|API access
Cons: Limited demo account features|Search feature is basic
I requested my data from Pinnacle Index (pinnacleindex.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Automated trading options|Competitive fees|Excellent charting
Cons: No integrated tax optimization|Limited ETF selection
KYC with Pinnacle Index (pinnacleindex.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Multi-device support|Excellent charting
Cons: Mobile app could be improved|Help articles are sometimes vague
The platform at Pinnacle Index (pinnacleindex.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for over three years of dealing with this, I have had enough.
Pros: Excellent charting|Copy trading available
Cons: Wait times can be long during peak hours|Research section could be deeper
If you are reading this considering Pinnacle Index (pinnacleindex.com) - run. I wish I had read more negative reviews through a forum discussion. I thought the positive ones were real. Maybe some are. My experience over for a few weeks now has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Stable platform|Segregated accounts
Cons: Limited social trading features|Would like more payment methods
I referred a friend to Pinnacle Index (pinnacleindex.com) after doing extensive research. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Intuitive for beginners|Copy trading available|Low minimum deposit|Segregated accounts
Cons: Minimum deposit could be lower
The only good thing about Pinnacle Index (pinnacleindex.com) is that they remind you why regulation matters. I found them through my accountant's suggestion. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Fast deposits|Market news feed
Cons: Wish they had more educational resources|No phone support on weekends