Cryptocurrency Exchanges

Phrona

1.7 (10 reviews)
🇳🇿 New Zealand
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1.7
10 reviews
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About Phrona

Phrona has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

Write a Review

Research is copy-paste from elsewhere

A
Andrea D.
4 weeks ago

The mobile app from Phrona is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.

Pros: Dividend tracking|Low minimum deposit|Demo account available

Cons: Would like more payment methods

No demo account that works

H
Harry Z.
1 months ago

The onboarding at Phrona was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.

Pros: Multi-device support|No hidden fees|Stable platform

Cons: Account statements could be more detailed|Help articles are sometimes vague

Complaint process is a maze

D
Derek C.
2 months ago

Phrona has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.

Pros: Good analytical tools|Copy trading available|Two-factor authentication

Cons: Nothing significant

A masterclass in how not to run a business

J
John J.
3 months ago

Phrona had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

Pros: Copy trading available|Social trading features

Cons: No phone support on weekends|Onboarding videos are outdated

Did my research - this is suspicious

A
Andrew J.
5 months ago

Several red flags with Phrona: (1) They promise unrealistically high returns, (2) They're not registered with Financial Markets Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.

Cons: Flagged by Financial Markets Authority|Cannot verify credentials

Left feeling scammed

M
Melody C.
5 months ago

I referred a friend to Phrona from a review site like this one. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

Pros: Social trading features|Transparent fees

Cons: Cannot customize dashboard fully

Scam alert - They took my money

K
Kevin R.
6 months ago

After doing some research AFTER the fact (I know, I should have done this first), I discovered that Phrona is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.

Cons: Cannot withdraw funds|Not regulated|Pressure tactics

The epitome of bad service

M
Max N.
6 months ago

I trusted Phrona with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.

Pros: Instant funding|Personal attention

Cons: Some tools only available on higher tiers|Research section could be deeper

The reviews are fake the problems are real

G
Gabrielle K.
11 months ago

Opened my account with Phrona from a blog post comparing services and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Pros: Dividend tracking|Portfolio tracking tools|Multi-device support|Real-time alerts

Cons: Limited demo account features

Nothing works as advertised

T
Tyler O.
12 months ago

Phrona changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.

Pros: Fast deposits|Low minimum deposit

Cons: Spreads widen during volatile periods