Phonixtrade.ltd has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: Phonixtrade.ltd.
Phonixtrade.ltd locked my account without warning and demanded documents I had already submitted. for over three years later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Smooth onboarding|Portfolio tracking tools|Instant funding
Cons: No live chat on mobile
I was about to invest with Phonixtrade.ltd but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Conduct Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Cons: Flagged by Financial Conduct Authority|Cannot verify credentials
The only good thing about Phonixtrade.ltd is that they remind you why regulation matters. I found them after a trusted YouTuber reviewed them. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: API access|Tax reports included
Cons: Limited demo account features
The so-called education at Phonixtrade.ltd is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted since mid-2025 thinking they would help me learn.
Pros: Good mobile app|Competitive fees|Social trading features
Cons: Mobile app could be improved|Limited ETF selection
Tried to withdraw my funds from Phonixtrade.ltd and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Cons: Withdrawal fees demanded|Communication cut off|Not authorized
Where do I even begin with Phonixtrade.ltd? for just over a year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Copy trading available|Multiple order types|Professional team|Automated trading options
Cons: Limited social trading features|Wish they had more educational resources
I found Phonixtrade.ltd through my accountant's suggestion and the initial impression was positive. But for about three months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Intuitive for beginners|Smooth onboarding|Fast execution|Clear documentation
Cons: Wish they had more educational resources|Slow to add new assets
I referred a friend to Phonixtrade.ltd through a financial advisor. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Clean UI|Customizable dashboard|Multi-device support
Cons: None so far|Minor UI glitches occasionally
KYC with Phonixtrade.ltd is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Responsive team|Good analytical tools
Cons: Website design could be more modern|Onboarding videos are outdated
I opened an account with Phonixtrade.ltd since the beginning of the year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Excellent charting|Portfolio tracking tools|Reliable uptime|Easy withdrawals
Cons: Currency conversion fee exists