Phenix Trust Ltd (phenixtrustltd.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: 447418351210
Addresses: Mabledon Place London WC1H 9BB This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: phenixtrustltd.com.
I lost a significant amount because Phenix Trust Ltd (phenixtrustltd.com) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Multi-device support|Responsive team|Instant funding|Automated trading options
Cons: Alert system is basic|Limited ETF selection
I opened an account with Phenix Trust Ltd (phenixtrustltd.com) for roughly four months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Excellent charting|Good analytical tools|API access|Responsive team
Cons: Limited demo account features|Alert system is basic
My card was charged twice by Phenix Trust Ltd (phenixtrustltd.com) on the same day. I had to dispute it with my bank. Phenix Trust Ltd (phenixtrustltd.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Dedicated account manager|Multi-device support
Cons: Spreads widen during volatile periods
I have been trying to close my account with Phenix Trust Ltd (phenixtrustltd.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Two-factor authentication|Demo account available
Cons: Onboarding videos are outdated
I joined Phenix Trust Ltd (phenixtrustltd.com) after comparing multiple platforms and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Social trading features|Low minimum deposit
Cons: Limited cryptocurrency options|Wait times can be long during peak hours