Phenix Trust Ltd has been flagged by Central Bank of Ireland for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Do not believe the bonus offer from Phenix Trust Ltd. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited while looking for alternatives to my previous provider and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Regular platform improvements|Easy to use platform
Cons: Slow to add new assets|Nothing significant
Where do I even begin with Phenix Trust Ltd? for about eight months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Detailed reporting|Automated trading options|Full transparency|Social trading features
Cons: Some tools only available on higher tiers|Withdrawal takes 1-2 business days
I had a dispute with Phenix Trust Ltd and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Personal attention|Regular updates|Automated trading options
Cons: None so far|Spreads widen during volatile periods
I opened an account with Phenix Trust Ltd since I retired last year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Multiple order types|Dedicated account manager
Cons: Minor UI glitches occasionally
Several red flags with Phenix Trust Ltd: (1) They promise unrealistically high returns, (2) They're not registered with Central Bank of Ireland, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.
Cons: Unauthorized firm|Found in IOSCO warnings database
I gave Phenix Trust Ltd a fair chance. After since mid-2025 of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Segregated accounts|Easy withdrawals
Cons: Wish they had more educational resources|Limited ETF selection
I was contacted by Phenix Trust Ltd through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.
Cons: No regulatory oversight|Money disappeared|Fake testimonials
I closed a profitable position at Phenix Trust Ltd and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Wide product range|Competitive fees
Cons: Slow to add new assets|Withdrawal takes 1-2 business days
Phenix Trust Ltd seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Fast deposits|Customizable dashboard
Cons: Limited ETF selection|Research section could be deeper
For anyone considering Phenix Trust Ltd, please be aware that this company has been flagged by Central Bank of Ireland. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.
Cons: Appears in regulatory warnings database|Uncertain regulatory status