PFM Trading has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Addresses: New World Centre No 6009 Yitian Road Futian District 22nd Floor Shenzen Guangdong China 518035 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: pfm-trading.com.
Do not be fooled by the professional-looking website. Behind the scenes, PFM Trading is disorganized and incompetent. I found them after reading several online reviews and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Educational resources|Customizable dashboard|API access|No hidden fees
Cons: No integrated tax optimization|Help articles are sometimes vague
I referred a friend to PFM Trading through a financial advisor. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Multiple order types|Clear documentation|Easy to use platform
Cons: Desktop app not available on Linux|No dark mode on mobile
PFM Trading has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Competitive fees|Low minimum deposit|Great customer service
Cons: Search feature is basic
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. PFM Trading said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: API access|Responsive team
Cons: Currency conversion fee exists
PFM Trading seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Two-factor authentication|Easy to use platform|Fast support response
Cons: Spreads widen during volatile periods
Customer support at PFM Trading seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: High security standards|Competitive fees|Full transparency
Cons: Currency conversion fee exists|No integrated tax optimization
What really bothers me about PFM Trading is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after hearing about them at a conference and I fell for the polished exterior. Never again.
Pros: Smooth onboarding|Responsive team|Dedicated account manager|Good analytical tools
Cons: Could offer more webinars
PFM Trading offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Competitive fees|Automated trading options
Cons: No live chat on mobile
PFM Trading has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Automated trading options|Real-time alerts|Good mobile app|Stable platform
Cons: Spreads widen during volatile periods
I trusted PFM Trading with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Reliable uptime|Fast execution
Cons: Website design could be more modern