Cryptocurrency Exchanges

PeakTradePro

1.6 (14 reviews)
🇬🇧 United Kingdom
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1.6
14 reviews
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About PeakTradePro

PeakTradePro has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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The definition of disappointment

A
Andrea A.
3 weeks ago

After spending for close to eighteen months trying to make PeakTradePro work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.

Pros: Multi-device support|Easy withdrawals|Customizable dashboard

Cons: Would like more payment methods|Cannot customize dashboard fully

Total fraud - reported to authorities

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Sarah L.
1 months ago

I was contacted by PeakTradePro through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.

Pros: Initially responsive customer service

Cons: Withdrawal fees demanded|Communication cut off|Not authorized

Transfer to another broker refused

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Lauren C.
1 months ago

The platform itself is okay, but the customer service at PeakTradePro is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

Pros: Clear documentation|Transparent fees|Stable platform|Wide product range

Cons: Email notifications too frequent

Did my research - this is suspicious

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Charles W.
2 months ago

I was about to invest with PeakTradePro but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Conduct Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.

Cons: Listed in warning databases|No transparency|Pressure to invest quickly

Wish zero stars was an option

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Edward V.
3 months ago

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. PeakTradePro recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Pros: Multi-currency support|Fast support response

Cons: Withdrawal takes 1-2 business days|Search feature is basic

They upsell insurance you do not need

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Olivia P.
3 months ago

Do not believe the bonus offer from PeakTradePro. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited through my accountant's suggestion and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.

Pros: Educational resources|Social trading features

Cons: None so far|Live chat only during business hours

Complaint process is a maze

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Paul X.
5 months ago

I found PeakTradePro after hearing about them at a conference and the initial impression was positive. But for a couple of months now later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.

Pros: Multi-currency support|Detailed reporting|Educational resources

Cons: No fractional shares|Currency conversion fee exists

Payout delayed for 60 days

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Felix W.
6 months ago

I have been trying to close my account with PeakTradePro for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

Pros: Good analytical tools|No hidden fees

Cons: Desktop app not available on Linux|Limited ETF selection

Commission structure changed retroactively

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Heather G.
7 months ago

The platform at PeakTradePro is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for close to eighteen months of dealing with this, I have had enough.

Pros: Good analytical tools|Great customer service|Customizable dashboard

Cons: Currency conversion fee exists|No dark mode on mobile

Overnight fees excessive

F
Frank R.
7 months ago

I closed a profitable position at PeakTradePro and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

Pros: Great customer service|Detailed reporting|Competitive fees

Cons: Account statements could be more detailed